Pay: Range starts at $17/hour (pay is calculated based on years of related experience)
Schedule: Mon-Fri, day shift
Program: North Valley
Benefit Highlights
- On-Demand Pay allows access to a portion of earned wages before the usual payday.
- Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
- Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance.
- Team members who enroll in a qualified medical plan can contribute to a Health Savings Account (HSA). We match every HSA contribution, up to $850 for individuals and $1700 for families annually.
- We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
- Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets to oil changes!
- 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 5% of your annual salary.
Why Valley?
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.
You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.
Job Summary & Deliverables
The Medical Support Specialist (MSS) assists the treatment team by coordinating patient care with medical and clinical staff to ensure the timely delivery of ancillary services.
- Coordinates with treatment team and support employees to communicate with patients and family, to answer questions, assist with appointments, educate about the care they are receiving, and generally act as a first-line resource for patients and their supports.
- Coordinates with case managers to ensure patients attend their medical and clinical appointments.
- Coordinates with the treatment team to ensure that necessary paperwork and medical records are completed.
- Coordinates with MSS staff to ensure coverage at the unit.
- Responds to and manages phone communications with MSS team and clients.
- Provides leadership, mentoring, and general guidance for other treatment team members.
- Demonstrates flexibility when temporarily assigned to other clinics.
Requirements
Required Qualifications
Education
- High School diploma or equivalent.
- Completion of ValleyAcademy.
Experience
- None - see Preferred Qualifications.
Licenses/Certifications
- CPR certification.
- Valley de-escalation certification.
Preferred Qualifications
- One year of medical experience.
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